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Aug 19, 2021

app passwords

Need to applied MFA to your apps like a CMS?

By using app passwords with apps that don't support two-step verification

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use apps or older devices (like Windows Phone 8, Xbox 360 or a CMS) that don't support two-step verification.

If you have two-step verification turned on and an app isn't prompting you to enter a security code when you sign in, you may be able to sign in with an app password instead.

An app password is a long, randomly generated password that you provide only once instead of your regular password when signing in to an app or device that doesn't support two-step verification.

You only need to create an app password if you have two-step verification turned on and are using an app that doesn't support it.


How to create a new app password

To create a new app password for an app or device, take the following steps. You can repeat these steps to create an app password for as many apps or devices as you need.

  1. Click on the outlook office link https://outlook.office.com/ to sign in to your Microsoft account.
  2. Select More security options. If you have already set up MFA on your phone, you will need to sign in to your account. If not then follow the steps below.
  3. Under App passwords, select Create a new app password. A new app password is generated and appears on your screen.
  4. Enter this app password where you would enter your normal Microsoft account password in your application.

If you have already set up MFA follow the following steps;

  1. Once you have signed in to your account
  2. Click on the profile located at the top right-hand corner in the menu
  3. In the model click on the view account, this should open a new tab/window
  4. On the left-hand side, menu click on Security info, it will display the Default sign-in method: Microsoft Authenticator – notification.
  5. Click on Add method, a new modal will display in the select dropdown click on App password.
  6. Click Add button to apply it, enter in a Name of your application eg MyApplication note it must be 8 characters.
  7. Click next, your new App password will display add this password to your application this replaces the current office365 password.
  8. Note: Keep this password in a safe place. It will not be shown again.
  9. Test your application is sending mail.


Any problems or you feel the above steps need an update please let us know.
Or if you would like help then please get in touch.

Note: Once you have created and entered an app password for a given app or device, you usually won't need to do it again.