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Bot Assistant

Azure Bot Services & Virtual Assistant

Take your Bot & Assistant Service to the next level with Azure

Azure Bot Service

Azure Bot Service provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place. Azure Bot Service leverages the Bot Framework SDK with support for C# and JavaScript.

Vision Keynote - Satya Nadella
Please join Microsoft CEO Satya Nadella and guests for the Microsoft Build Vision Keynote.

Looking for an end to end conversational service for your business? folio1 can help

Virtual Assistant Overview

Overview

Customers and partners have a significant need to deliver a conversational assistant tailored to their brand, personalized to their users, and made available across a broad range of canvases and devices.

Continuing Microsoft's open-sourced approach towards the Bot Framework SDK, the open-source Virtual Assistant solution provides you with a set of core foundational capabilities and full control over the end user experience.

Example Scenarios

The Virtual Assistant extends across a broad number of industry scenarios. Some example scenarios are shown below for reference purposes.

Automotive Industry

Voice enabled Personal Assistant integrated into the car providing end users the ability to perform traditional car operations (e.g. navigation, radio) along with productivity focused scenarios such as moving meetings when your running late, adding items to your task list and proactive experiences where the car can suggest tasks to complete based on events such as starting the engine, traveling home or enabling cruise control. Adaptive Cards are rendered within the Head Unit and Speech integration performed through Push-To-Talk or Wake Word interactions.

Hospitality

Voice enabled Personal Assistant integrated into a hotel room device providing a broad range of hospitality focused scenarios (e.g. extend your stay, request late checkout, room service) including concierge and the ability to find local restaurants and attractions. Optional linking to your productivity accounts open up more personalised experiences such as suggested alarm calls, weather warnings and learning of patterns across stays. An evolution of the current TV personalisation experienced in room today.

Enterprise

Voice and Text enabled branded Employee Assistant experiences integrated into enterprise devices and existing conversation canvases (e.g. Teams, WebChat, Slack) enabling employees to manage their calendars, find available meeting rooms, find people with specific skills or perform HR related operations.

Dynamics 365 Virtual Assistant

Gartner Says 25 Percent of Customer Service Operations Will Use Virtual Customer Assistants by 2020


Does your business need a service bot tailored to fit your market requirements?

Talk to one of our representatives in today for more information.